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Need to Make a Claim?
We're Here to Help

Our claims process is quick and easy. It’s made to help you get back to normal operations without much hassle.

Dunk Insurance

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At Dunk Insurance, we prioritise efficient claims resolution. This is made possible through comprehensive support at every stage. Our skilled claims team handles all claims quickly and professionally. We give your situation the expertise and attention it deserves.


We are dedicated to excellent service. We aim for quick claim resolution so you can return to normal operations fast.

3 STEP PROCESS

Claims made easy.

Our streamlined claims methodology ensures straightforward, efficient claim lodgement and resolution:

Report Your Claim

Start your claim through our online portal or contact our dedicated claims specialists directly. Professional support is available whenever required.

Provide Key Details

Have your policy number and incident details ready. Our team will then assess your claim and guide you through any necessary documentation to keep the process smooth and straightforward.

Receive Prompt Support

Following claim submission, our team provides continuous guidance throughout resolution. We ensure comprehensive support delivering swift, professional claim settlement.

Make a claim today
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It's our responsibility to take care of you!

At Dunk Insurance, we know the unique challenges faced by regional communities and local businesses. Our team is dedicated to providing prompt, reliable support tailored to your needs, ensuring you’re always covered by a provider who understands your world.

James Dunk.
Director of Dunk Insurance.

Frequently Asked Questions

  • What information is required for claim lodgement?

    Policy reference number, incident date and time, and comprehensive incident description. For third-party involvement, vehicle or property details facilitate efficient processing.

  • What are typical claim processing timeframes?

    We prioritise expeditious claim resolution. Straightforward claims typically resolve within several business days. However, complex matters may require extended assessment. Regular progress updates ensure complete transparency throughout.

  • Are excess payments applicable to claims?

    Yes, most claims require excess payment as specified in policy documentation. Our claims specialists provide comprehensive excess explanations during claim initiation.

  • Can claim progress be monitored?

    Absolutely. Following lodgement, our team maintains regular communication. Additionally, clients may contact us anytime for comprehensive status updates.

  • What additional support is available during claims?

    Our claims specialists provide continuous support throughout the process. Contact our team for immediate assistance with any questions or guidance requirements.