Claims
A green and black leaf with a cross on it on a white background.

Need to make a Claim?
We’re Here to Help

Our claims process is quick, simple and designed to get you back on track with minimal hassle.

Making the fine print bold.

Dunk Insurance

At Dunk Insurance, we’re dedicated to making your claims process as smooth and efficient as possible. Our team is here to support you every step of the way, ensuring that claims are handled promptly and with the care you deserve.

With our commitment to exceptional customer support, we focus on resolving your claim quickly so you can get back to what matters most.

3 STEP PROCESS

Claims made easy.

Our streamlined claims process at Dunk Insurance is designed to make filing a claim as straightforward as possible:

Report Your Claim

Begin by reporting your claim through our easy online form or by calling our dedicated claims hotline. We’re here to help, whenever you need us.

Provide Key Details

Have your policy number and incident details ready. Our team will then assess your claim and guide you through any necessary documentation to keep the process smooth and straightforward.

Receive Prompt Support

Once your claim is submitted, we'll guide you through the next steps. Our goal is to ensure that you have the support you need for a swift and stress-free resolution and resolved claim.

Make a claim today
A line of five stars on a white background.
A man wearing a cowboy hat is sitting in a vehicle and waving
A man wearing a vest that says dune on it

It's our responsibility to take care of you!

At Dunk Insurance, we know the unique challenges faced by regional communities and local businesses. Our team is dedicated to providing prompt, reliable support tailored to your needs, ensuring you’re always covered by a provider who understands your world.

James Dunk.
Director of Dunk Insurance.

Frequently Asked Questions

  • What information do I need to file a claim?

    To get started, you’ll need your policy number, the date and time of the incident, and a brief description of what happened. If there were any third parties involved, details about their vehicles or property can also be helpful.

  • How long does it take to process a claim?

    We aim to process claims as quickly as possible. Simple claims can often be resolved within a few days, while more complex cases may take a bit longer. Our team will keep you updated on progress every step of the way.

  • Will I need to pay an excess on my claim?

    Yes, in most cases, an excess payment is required. The amount will depend on the details of your policy. Our claims team will explain any excess payments when you file your claim.

  • Can I track my claim’s progress?

    Absolutely. Once your claim is lodged, our team will be in touch regularly, and you can reach out to us anytime for an update.

  • What if I need additional support during the claims process?

    If you have questions or need guidance at any point, our claims specialists are here to help. Simply reach out to our team, and we’ll make sure you have the support you need.
Share by: